Below FAQ are some common concerns of our clients before purchasing the theme.
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Question & Answer
Q: “How do I contact Maharaj Fashion Hub?”
You can reach our team by calling or WhatsApping us at +91 9601545433 from 10:00 AM to 6:00 PM, or by emailing care@sutisancha.com. We’re here to assist you!
Q: “How can I stay updated on Maharaj Fashion Hub launches?”
Subscribe to our newsletter and follow us on social media (@maharaj.saree.official Instagram) for the latest updates and product launches.
Q: "Where can I place my order?"
You can place your order through the “Shop” option on our website: www.maharajfashiohub.com.
Q: “Can I place orders over the phone?”
Typically, all orders should be placed through our website. However, if you encounter any issues, feel free to call or email us for assistance.
Q: “How can I place a bulk order?”
We’d love to discuss bulk orders! Please email us at care@sutisancha.com for more information.
Q: “What if I like a product that’s out of stock?”
Please reach out to us, and we’ll inform you about availability and the estimated lead time.
Q: “How is my order shipped?”
We partner with reputable courier companies to ensure door-to-door delivery through reliable logistics partners.
Q: "What is the shipping cost for domestic shipments?"
Shipping within India is free.
Q: "What is the shipping cost for international shipments?"
International shipping is charged vary from place to place, regardless of the order size, unless otherwise specified.
Q: "What is the standard delivery time?"
Orders are typically shipped from the next day of confirmation and delivered within 3-4 working days thereafter(If the location is precise and accurate).
Q: “Do you offer express shipping?”
As a token of our love, we’re offering free express shipping to select pin codes—because you deserve the best, delivered faster. (Prepaid orders only!)
Q: “How can I modify my shipping address?”
To modify your shipping address, please contact us via mail or call us as earliest as possible of placing your order. Changes cannot be made once the order is shipped.
Q: “Can I return my order?”
Please refer to our Return and Refund Policy in the Information Section for details.
Q: “How do I cancel my order?”
Orders can be canceled only before shipping. Please contact us as soon as possible.
Q: “What if I receive a damaged product?”
Do not accept a damaged or tampered package. Please consult our Return and Refund Policy for the necessary steps.
Q: “How will I receive my refund for a cancellation?”
If your If If the order is cancelled, the refund will be processed back to your original payment method. Generally the refund will be proceed within the same or next working day.
Q: “How will I receive my refund for a return?”
For prepaid orders, refunds will be processed within 2–3 working days. If your order was placed via Cash on Delivery, our team will reach out to collect your bank details for the refund.
Q: "Is there an extra charge for return shipment?"
Additional charges may be apply. Please see our Return and Refund Policy for specifics.
Q: “Which payment methods do you accept?”
We accept most major payment methods, including MasterCard, VISA, Google Pay, PhonePe, Paytm, net banking, UPI, and more.
Q: "Do you offer cash-on-delivery?"
Yes, we do provide a cash-on-delivery option.